Privacy Policy

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Last Updated: January 03, 2026

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This Privacy Policy explains how BENÉ OFFICIAL (“BENÉ OFFICIAL”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.beneofficial.com (the “Site”), interact with us, or otherwise use our services (collectively, the “Services”).

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By using our Services, you agree to the terms of this Privacy Policy. Please take a moment to read it carefully.

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1. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. When we make updates, we’ll post the revised version here, update the “Last Updated” date, and, where required by law, notify you of significant changes.

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2. Information We Collect

The personal information we collect depends on how you interact with us and our Site.

a. Information You Provide Directly

We collect information you provide when you use our Services, including:

• Contact details such as your name, shipping and billing addresses, email address, and phone number.

• Order details such as items purchased, payment confirmation, and shipping details.

• Account information such as your username, password, and any information used for security verification.

• Customer support communications, including messages or inquiries you send us.

You can choose not to provide certain information, but doing so may limit your ability to use certain features or complete purchases.

b. Information We Collect Automatically

When you visit our Site, we automatically collect information about your activity through cookies and similar technologies. This includes:

• Device and browser details

• IP address and general location data

• Information about how you browse, click, and interact with our Site

This data helps us improve the user experience, analyze trends, and optimize our Services.

c. Information from Third Parties

We may receive information about you from trusted third parties such as:

• Service providers (e.g., Shopify, which powers our online store)

• Payment processors (for order and payment verification)

• Advertising and analytics partners that help us understand performance and personalize marketing

Any information received from third parties will be treated in accordance with this Privacy Policy.

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3. How We Use Your Information

We use your personal information to:

• Provide and fulfill orders — process payments, ship products, handle returns, and manage your account.

• Communicate with you — send order updates, respond to customer service inquiries, and provide assistance.

• Improve our Services — analyze site usage, enhance features, and tailor your shopping experience.

• Prevent fraud and ensure security — monitor transactions and protect against unauthorized activity.

• Marketing and promotions — send updates about new collections, special offers, and other brand news (you may unsubscribe anytime).

If you are located in the EEA, our processing activities are based on our legitimate interests under Article 6(1)(f) GDPR, or your consent where applicable.

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4. Cookies

We use cookies and similar technologies to operate and improve our Site, remember your preferences, and analyze usage.

You can manage or disable cookies through your browser settings, but some site functions may not work correctly without them.
For details about Wix’s cookie practices, visit Wix’s Cookie Policy.

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5. How We Share Information

We may share your information in the following situations:

• With service providers who perform services on our behalf (e.g., shipping companies, IT and payment processors).

• With marketing and advertising partners who help promote our products.

• With affiliates or within our corporate group, for operational purposes.

• To comply with legal obligations or enforce our Terms of Service.

• During a business transaction, such as a merger, acquisition, or sale of assets.

We do not sell or disclose sensitive personal information without your consent and do not share information for profiling or behavioral advertising unless you have agreed to it.

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6. Links to Other Websites

Our Site may include links to other websites or social platforms. We are not responsible for the privacy or security of these third-party sites. We encourage you to review their privacy policies before sharing any personal information with them.

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7. Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16 years old. If you believe a child has shared information with us, please contact us so we can delete it promptly.

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8. Security and Data Retention

We implement reasonable measures to protect your personal data. However, no online platform is completely secure.
We retain personal information only as long as necessary to provide our Services, fulfill legal requirements, resolve disputes, or enforce agreements.

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9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access – Request a copy of the data we hold about you.

• Correction – Request correction of inaccurate or incomplete data.

• Deletion – Request deletion of your information, where legally applicable.

• Data portability – Request transfer of your data to another entity.

• Opt-out of marketing – Unsubscribe from promotional communications at any time.

• Withdraw consent – Revoke consent where we rely on it for processing.

You can exercise these rights by contacting us at contact@beneoffical.com. We may verify your identity before processing your request.

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10. Complaints

If you have concerns about how we handle your personal data, please contact us first. You may also have the right to contact your local data protection authority if you’re unsatisfied with our response.

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11. International Data Transfers

We may transfer your information to other countries where we or our service providers operate. When transferring data outside the EEA or UK, we rely on recognized safeguards such as Standard Contractual Clauses or other lawful mechanisms to ensure adequate protection.

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12. Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us at:

Email: contact@beneofficial.com
Website: www.beneofficial.com

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BENÉ OFFICIAL is the controller of your personal information unless otherwise stated.